Frequently Asked Questions

We deliver the equipment, set it up completely, and return to pick it up at the agreed time. Tell us where to go and where you want the setup placed.

We schedule deliveries based on your event time and route. We aim to deliver at least two hours before your party starts whenever the route allows.

Yes. Day 1 is billed at the full daily rate, and day 2 and beyond are billed at 75% of the daily rate.

We serve Cleveland, Porter, and Atascosita, TX. If you are outside those areas, contact us and we will let you know whether we can accommodate the location.

For bounce houses, we need a flat grass or concrete area, an electrical outlet within 50 feet for the blower, and a clear path from the street to the setup location.

Yes. We can set up on grass, concrete, or asphalt. Grass setups use stakes. Hard surfaces use sandbag anchoring, so tell us your surface type when booking.

Yes. Units are inspected before rentals for wear, tears, and proper inflation. We follow manufacturer safety guidance for anchoring, capacity, and supervision.

Our bounce houses are intended for children ages 2–12, with a maximum combined weight capacity of about 500 pounds inside at one time. Adult supervision is required at all times.

We accept Cash App, Zelle, cash, and credit card payments. A 3% processing fee applies to credit card payments.

Payment is due before or at delivery. After you submit your booking request, we will follow up to confirm availability and payment details.

Life happens. Contact us as soon as possible if you need to cancel or move your date. We will do our best to accommodate rescheduling.

Yes. The rental agreement and liability waiver are included in the online booking form and must be accepted before submitting a request.